Hi, I'm Shahed.

I'm a Design Director with 16 years of experience designing products for enterprises and startups. I've previously led teams at E*TRADE, PODS, and Morgan Stanley. I studied architecture, but I fell in love with building software. And I've been fortunate enough to design software for millions of people.

Recent Work

PODS Case Study Cover

Turning stress into confidence

I led the redesign of the PODS digital experience that drove a double-digit percentage increase in bookings

Phone mockup showing self-service non-AI solution

Cutting helpdesk tickets by 40% with AI Agents

I designed an AI agent that freed up human support agents to focus on hospitality, not help tickets.

Stock Plan Preview page

Stopping billions of dollars from walking out the door

I led the redesign of E*TRADE's Stock Plan experience, driving record asset retention.

Vantage Case Study Cover

Reducing insurance quoting time by 60%

I redesigned the submission intake flows for a specialty insurance company that led to significanlty more underwriting business.

I've designed for:

Other work

A sampling of my web + app design, data viz, illustration, and branding work.

Work collage showcasing various design projects